Microsoft Solutions Partner · LS Retail Diamond Partner · UAE · KSA · India · USA

Engineering the next chapter
of business in the Gulf.

Microsoft Dynamics 365, LS Central, Azure and AI — designed, delivered and supported by a single, accountable partner across the Middle East and India.

8+
Years of Excellence
100+
Enterprise Clients
4
Offices, 15 Countries
5×
LS Diamond Partner
Microsoft Solutions Partner
About Novasoft

A consulting + product partner for global businesses.

We help enterprises across the Middle East and India transform with Microsoft Dynamics 365, LS Retail and AI — combining hands-on consulting expertise with our own purpose-built product accelerators.

From strategy and architecture to implementation, integrations and 24×7 managed support — we ship outcomes, not just slide decks.

Consulting Services

Strategy, implementation, upgrades, managed support & resourcing.

Our Products

NovaHub Portal, e-Invoicing Apps, Purchase & Retail Copilots on AppSource.

Novasoft consulting team at work
What We Do

Three practices.
One unified transformation partner.

We focus deeply on three connected practices — and we are certified, recognised and recommended in each.

AI Solutions & Copilot

Bring intelligence to every workflow with Microsoft 365 Copilot, Business Central AI, custom Copilots and AI agents — designed for measurable ROI.

  • Microsoft 365 Copilot rollouts
  • Business Central AI & Agents
  • Purchase & Retail Copilots
Explore AI Practice

Microsoft Dynamics 365

End-to-end ERP, CRM and platform implementations powered by Business Central, Finance & SCM, Sales, Customer Service, Azure and Power Platform.

  • Business Central / NAV migrations
  • Dynamics 365 F&SCM & CE
  • Power BI · Power Automate · Azure
Explore Microsoft Practice

LS Retail · Diamond Partner

The unified commerce platform for retail, hospitality and pharma — from POS and inventory to back-office finance, all on a single platform.

  • LS Central · POS, ERP, eCom unified
  • LS Central SaaS / Cloud rollouts
  • 5× Diamond Partner (2022–2026)
Explore LS Retail Practice
Why Novasoft

Six reasons leaders choose us as their transformation partner.

The combination of certified expertise, regional presence and product accelerators is what makes the difference.

Certified expertise

Microsoft Solutions Partner with multiple specialisations and five consecutive years as LS Retail Diamond Partner.

On-the-ground regional

Onshore teams in UAE, KSA, India and the US — fluent in your timezone, local tax rules and business culture.

One accountable partner

Strategy, licensing, build, integrate, support — handled by one team, one contract, one point of escalation.

AI woven in, not bolted on

Copilot, Business Central AI and custom agents architected into the solution from day one — not as a later add-on.

Pre-built accelerators

Industry templates, ZATCA/UAE e-Invoicing apps and AppSource products cut implementation time by up to 40%.

Partner, not vendor

Low team attrition, long-tenured consultants and direct CXO access. Your project doesn't change hands.

0 +
Projects Delivered
ERP · CRM · AI rollouts
0
Verticals
Retail to Manufacturing
0
Global Offices
UAE · KSA · India · USA
4.9 /5
Customer Satisfaction
2025 annual CSAT
Success Stories

Real outcomes for real businesses.

Hypermarkets unified on LS Central, F&B groups consolidated on Business Central, energy corporates running multi-entity compliance, and enterprises automating Request-to-Quote with agentic AI — measurable wins across the GCC.

Hypermarket retail floor Hypermarkets · LS Central
Leading GCC Hypermarket Group · 15+ stores

15+ hypermarkets unified on a single LS Central platform across the GCC.

Replaced fragmented POS and back-office systems with LS Central — unifying inventory, pricing, promotions and loyalty across every hypermarket, with real-time visibility for head office across the region.

15+
Hypermarkets live
1
Unified platform
Food and beverage operations F&B · Business Central
Regional F&B Group · UAE multi-entity

16+ legal entities live on Dynamics 365 Business Central across the UAE.

End-to-end Finance, Procurement and Operations rolled out across 16 legal entities in a single Business Central tenant — with UAE VAT, e-invoicing and inter-company consolidation built in from day one.

16+
Legal entities
1
Business Central tenant
Power and energy infrastructure Power & Energy · Business Central
Large Energy Corporate · Multi-entity

Industry ISVs deployed across multiple legal entities for a major power & energy group.

Rolled out specialised industry add-ons across multiple legal entities for one of the region's largest power & energy corporates — full statutory, audit and VAT compliance baked into every workflow from go-live.

Multi
Entity rollout
100%
Compliance-first
Agentic AI workflow on laptop AI · Copilot Studio
Multi-LOB Enterprise · Agentic AI

Automated Request-to-Quote across multiple business lines with Copilot Studio agents.

Custom agents built in Copilot Studio handle the full Request-to-Quote workflow — pulling product catalogs, pricing rules and approval logic across multiple lines of business — so customers get accurate quotes in minutes, not days.

Minutes
Not days
Multi-LOB
Agentic workflow
Client Voices

What leaders say about working with us.

From CIOs and CFOs to operations heads — our customers come back, and they refer us forward.

★★★★★
Novasoft's team delivered our LS Central rollout across 60 stores ahead of schedule. Their domain knowledge of retail in the Gulf is second to none — they pre-empted issues we didn't even know we had.
CIO · UAE Retail Group
★★★★★
Their AI & Copilot rollout transformed how our finance team works day-to-day. Period-close tasks that took days now take hours, and audit-trail confidence has never been higher.
CFO · Regional Distribution Group
★★★★★
A genuine consulting partner — not just an implementer. They challenged our assumptions, brought AppSource accelerators, and delivered ZATCA compliance well before the deadline.
Head of IT · KSA Industrial Group
Ready when you are

Let's design your next chapter of transformation.

30-minute discovery call. No slides, no hard sell — just a focused conversation on where you are, where you want to go, and how Microsoft & LS technologies can get you there faster.